How long is the delivery time?
The delivery time is approx. 3 to 5 working days within the UK. The estimated delivery time is shown on the respective produc...
Read articleAvailability & delivery time
The delivery has not arrived after 14 days. What can I do?
Contact us! In rare cases, it may happen that the stated delivery time cannot be met. We are dependent on our logistics provi...
Read articleWhen will my favourite variety be available again?
You can find the availability on the respective product page. We also keep you up to date with our newsletter. Register...
Read articleWhat are the delivery costs?
Our delivery costs vary from country to country. For UK free delivery is included for orders over £29. Otherwise, a flat rate...
Read articleMy order has not arrived, although the shipment status indicates that it has. What can I do?
Unfortunately, sometimes this goes wrong. It can happen that the tracking status of your delivery shows that the shipment ha...
Read articleNeed individual help?
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