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Availability & delivery time

How long is the delivery time?

The delivery time is approx. 3 to 5 working days within the UK. The estimated delivery time is shown on the respective produc...

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The delivery has not arrived after 14 days. What can I do?

Contact us! In rare cases, it may happen that the stated delivery time cannot be met. We are dependent on our logistics provi...

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When will my favourite variety be available again?

You can find the availability on the respective product page.  We also keep you up to date with our newsletter. Register...

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What are the delivery costs?

Our delivery costs vary from country to country. For UK free delivery is included for orders over £29. Otherwise, a flat rate...

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My order has not arrived, although the shipment status indicates that it has. What can I do?

Unfortunately, sometimes this goes wrong. It can happen that the tracking status of your delivery shows that the shipment ha...

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Will my parcel arrive before Christmas?

We do our best! Due to the generally difficult situation in logistics before Christmas, we cannot guarantee 100% that your pa...

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